Helpful Hearing Aid Videos
If you’re getting used to hearing aids, a few simple steps can make a big difference in how they perform day to day.
From cleaning and maintenance to pairing with your phone, these short videos walk you through the most common tasks so you can feel confident using your devices.
If something still doesn’t feel right, we’re always here to help.
Regular care helps your hearing aids sound clearer, last longer, and stay comfortable.
Below are quick videos based on the style of your device. If you’re not sure which type you have, you can follow the one that looks closest or reach out and we’ll walk you through it.
Cleaning your hearing aids
Choose the video that matches your hearing aid style:
Receiver-in-the-canal (RIC)
Behind-the-ear (BTE) with custom earmold
Custom in-the-ear (ITE) / in-the-canal (ITC)
Insertion and removal
Getting your hearing aids in and out comfortably takes a bit of practice at first.
Receiver-in-the-canal (RIC)
Behind-the-ear (BTE) with custom earmold
Custom in-the-ear (ITE) / in-the-canal (ITC)
Changing batteries
If your devices use disposable batteries, knowing when and how to change them keeps things consistent.
Receiver-in-the-canal (RIC)
Behind-the-ear (BTE) with custom earmold
Custom in-the-ear (ITE) / in-the-canal (ITC)
Bluetooth and pairing
Hearing aids can occasionally disconnect from your phone. When that happens, a quick reset and reconnect usually solves it.
Pairing Hearing Aids with an iPhone
- Turn Bluetooth on in Settings
- Open the battery doors on your hearing aids
- Go to Settings → Accessibility → Hearing Devices
- Close the battery doors
- Select your hearing aids when they appear
- Tap “Pair” when prompted
Pairing can take up to a minute.
For more detail: https://support.apple.com/en-us/HT201466
Pairing Hearing Aids with Android devices
- Turn Bluetooth on in Settings
- Turn your hearing aids off and on (or open and close battery doors)
- Tap “Scan” if your phone is not already searching
- Select your hearing aids from the list
- Tap “Pair”
Some Android phones are not fully compatible with all hearing aids. Each manufacturer provides a compatibility list for their devices.
When to reach out
If something isn’t working the way it should, or you’re not sure you’re doing it correctly, that’s completely normal.
We can help with:
- cleaning and maintenance
- connectivity issues
- comfort and fit adjustments
- troubleshooting anything that feels off
Sometimes a quick adjustment makes a bigger difference than expected.
Referred to Sonaris Hearing Center Surrey by ENT Doctor Mori. An excellent experience with audiologist Fred Manta. With Fred’s expertise, selected hearing aids and some specialised equipment, I am able to hear much of what I lost over the years through industrial noise exposure. Anticipating multiple appointments, I was hesitant to make the drive as there were hearing centres much closer to home. It quickly became evident however that it would be worth every mile. Office manager Ravjir and office admin., Hanna were very thoughtful in finding appointments that were off peak traffic times and fitting me in when there was a snag. All in all my wife Linda and I appreciate Sonaris very much and we’ll happily drive the distance to continue with them as my ongoing hearing management requires. Thank you Fred, Ravjir and Hanna.
I simply cannot say enough about Fred Matta . He is clearly one of the most personable, professional and knowledgeable specialists that I have ever met in the medical field. He spent an exceptional amount of time assisting me to make the best decision regarding my hearing aids. He also allowed lots of trial time for me to demo two different models. There was never any pressure to make the final purchase. I would also like to thank his receptionist/assistant, Jas. She completes the picture that allows for a friendly, comfortable office visit.
Do not hesitate to contact Sonaris as you will be most impressed!!
I have been seeing Fred for many years now and he has just fitted me with my second set of hearing aids . . . always extremely professional . . . polite . . . courteous . . . knowledgeable . . . and he goes out of his way to check all details and trials to ensure everything is as good as it can be and the customer 100% satisfied . . . a true professional . . . and highly recommended!!!
Undoubtedly one of the most professional, empathetic and best medical partners a patient/parent can ask for. Fred Matta goes beyond his professional duties to research, communicate and guide.We cannot thank Fred enough for the care, guidance and friendship over the years.
Director of Audiology
Book Your Appointment With Us Today
Book Your Appointment With Us Today
Where Can I Find Hearing Aids in Vancouver?
If you’re wondering where to find hearing aids in Vancouver, Burnaby, or Surrey, Fred Matta and the team at Sonaris Ear Center offer a more tailored way to get there. The process starts with a detailed assessment of your hearing and how you experience sound day to day, then moves into selecting and programming hearing aids that fit both your hearing profile and your lifestyle.
Each fitting is refined over time, with real-world adjustments that make conversations clearer, reduce listening effort, and help you feel more at ease in noisy environments. Patients across the Lower Mainland come to Sonaris Ear Center for guidance that goes beyond the device, focusing on how hearing actually works in everyday life.
